LegalEase RCAP Terms and Conditions

Effective Date: June 1, 2026

Last Updated: June 1, 2026

These Terms and Conditions ("Terms") govern your access to and use of the LegalEase Record Clearing Access Program, also known as RCAP, including our websites, intake tools, Wilma chat experience, eligibility screening tools, document-generation tools, user dashboards, Briefcase features, partner landing pages, partner dashboards, communications, and related services (collectively, the "Services").

These Terms form a legally binding agreement between you and LegalEase Incorporated, doing business as LegalEase ("LegalEase," "we," "us," or "our").

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. What RCAP Is

RCAP is a technology-enabled record-clearing access program. It may provide guided intake, general legal information, jurisdiction-specific self-help resources, possible eligibility screening, document preparation, generated forms, filing instructions, partner referrals, user dashboards, and secure storage of generated documents.

RCAP is designed to help users understand and navigate record-relief processes, including expungement, sealing, set-aside, nondisclosure, pardon-related preparation, or other relief depending on the jurisdiction and available workflow.

2. LegalEase Is Not Your Lawyer

Unless you have a separate written engagement agreement with a licensed attorney or law firm, LegalEase is not your lawyer, does not represent you, and does not provide legal advice.

The Services provide legal information, technology tools, guided self-help support, forms, document preparation, and related assistance. The Services do not create an attorney-client relationship, fiduciary relationship, legal-services agreement, or legal representation agreement between you and LegalEase.

No communication with LegalEase, Wilma, RCAP, customer support, a partner organization, or a non-attorney representative creates an attorney-client relationship.

If you need legal advice, you should consult a licensed attorney in the appropriate jurisdiction.

3. No Guarantee of Eligibility or Outcome

Record-relief laws are complex and vary by jurisdiction. Eligibility may depend on many factors, including the type of case, offense, disposition, sentence, waiting period, prior record, pending cases, fines, restitution, probation, parole, court practices, prosecutor objections, agency records, statutory exclusions, and changes in law.

LegalEase does not guarantee that:

1. You are eligible for record relief.
2. A court, clerk, prosecutor, agency, or judge will accept your filing.
3. Your petition, motion, or application will be granted.
4. Your record will be expunged, sealed, set aside, hidden, corrected, removed, or updated.
5. Public or private databases will update their records.
6. Employers, landlords, licensing agencies, schools, background-check companies, law enforcement, immigration authorities, or other third parties will treat your record in any particular way.
7. Generated documents will be free from error or appropriate for your specific circumstances.

Any eligibility result, document, packet, next-step instruction, or status shown by RCAP is informational and should be reviewed carefully before use.

4. Wilma, AI, and Automated Tools

RCAP may include Wilma, automated logic, artificial intelligence, rules-based workflows, document-generation systems, and other technology tools.

These tools may help collect information, explain general concepts, organize facts, identify possible record-relief paths, and generate draft documents. They may be incomplete, inaccurate, outdated, or not appropriate for your circumstances.

You understand and agree that:

1. Wilma is not a lawyer.
2. AI-generated content is not legal advice.
3. Automated screening is not a final legal determination.
4. You must review all outputs before relying on them.
5. You are responsible for the accuracy of information you provide.
6. You should consult a licensed attorney for legal advice.

5. User Responsibility

You are responsible for:

1. Providing complete, accurate, and truthful information.
2. Reviewing all forms, petitions, motions, declarations, affidavits, cover sheets, instructions, and other documents before using them.
3. Confirming court names, case numbers, charges, dispositions, dates, fees, filing addresses, service requirements, and deadlines.
4. Determining whether you need legal advice.
5. Filing, mailing, serving, signing, notarizing, copying, or delivering documents unless LegalEase expressly agrees in writing to perform a specific service.
6. Paying court fees, mailing costs, notary fees, certified copy fees, background-check fees, attorney fees, or other third-party costs unless expressly included in a paid service.
7. Keeping copies of all submitted documents and court orders.
8. Monitoring your case after filing.
9. Responding to court, prosecutor, agency, or clerk communications.
10. Complying with all applicable laws and court rules.

6. Filing and Court Deadlines

Unless LegalEase expressly agrees in writing to file documents for you, LegalEase does not file documents on your behalf.

Generating a document packet, saving a packet to your Briefcase, marking a packet as ready, emailing a packet, or providing filing instructions does not mean anything has been filed with a court or agency.

LegalEase is not responsible for missed deadlines, rejected filings, incomplete filings, incorrect filing locations, court closures, clerk practices, mailing delays, prosecutor objections, agency processing delays, or changes in law or court procedure.

If your matter involves a deadline, pending case, immigration issue, employment licensing issue, housing issue, professional license, custody issue, or other urgent legal consequence, consult a licensed attorney.

7. No Emergency or Crisis Services

The Services are not designed for emergencies, urgent legal deadlines, active criminal defense, immigration emergencies, arrest warrants, protective orders, incarceration emergencies, or situations involving immediate harm.

If you are in danger, call emergency services. If you have an urgent legal deadline or pending criminal matter, contact a licensed attorney, public defender, legal aid organization, or appropriate court immediately.

8. Accounts and Security

You may need an account to use certain Services. You agree to provide accurate account information, keep your login credentials confidential, and promptly notify us if you suspect unauthorized access.

You are responsible for activity under your account unless caused by LegalEase's failure to use reasonable security measures.

We may suspend, restrict, or terminate accounts if we believe there has been fraud, misuse, unauthorized access, security risk, violation of these Terms, or unlawful activity.

9. Briefcase and Document Storage

The RCAP Briefcase may allow you to save generated documents, intake responses, forms, files, or related materials.

You are responsible for downloading and preserving copies of documents you need. LegalEase does not guarantee indefinite storage, permanent access, or continued availability of any document, packet, account, or Briefcase feature.

We may retain, delete, restrict, or archive materials consistent with our Privacy Policy, legal obligations, security needs, service operations, and data-retention practices.

10. Partner Programs

You may access RCAP through a partner organization, community organization, campaign, clinic, nonprofit, government-related initiative, referral source, or co-branded landing page.

Partner organizations are not automatically agents, employees, attorneys, or representatives of LegalEase. LegalEase is not responsible for a partner organization's statements, services, actions, omissions, privacy practices, or legal advice unless expressly stated in writing.

Partner organizations may receive limited operational information about your participation as described in our Privacy Policy or a program-specific notice.

11. Attorneys, Legal Aid, and Referrals

LegalEase may provide referrals or connections to attorneys, legal aid providers, clinics, nonprofit organizations, or other resources.

LegalEase does not guarantee that any attorney, clinic, legal aid provider, or referral partner will accept your matter, provide free services, provide advice, file documents, or obtain any result.

If you enter into an attorney-client relationship, that relationship is between you and the attorney or legal provider, not LegalEase, unless expressly stated in a separate written agreement.

12. Payments, Fees, and Refunds

Some Services may be free, sponsored, subsidized, or paid. Fees, if any, will be disclosed before purchase.

Unless otherwise stated at checkout or required by law:

1. LegalEase fees are for access to technology, guided intake, document preparation, document generation, storage, support, or related services.
2. LegalEase fees do not include court fees, filing fees, mailing fees, notary fees, certified copy fees, background-check fees, attorney fees, or government fees unless expressly stated in writing.
3. Payments are due at the time of purchase.
4. If you purchase a paid RCAP service directly from LegalEase, you may request a refund before your document packet has been generated, downloaded, delivered, saved to your Briefcase, or otherwise made available to you.
5. Once a document packet, form, filing instruction, generated document, or other purchased deliverable has been generated, downloaded, delivered, saved to your Briefcase, or otherwise made available, fees are non-refundable except where required by law or where LegalEase determines, in its sole discretion, that a refund is appropriate.
6. LegalEase may issue refunds for duplicate charges, clear billing errors, unauthorized charges verified by LegalEase, or failure by LegalEase to make the purchased Service available after a reasonable opportunity to cure.
7. LegalEase does not provide refunds based on legal outcome, court decision, eligibility determination, filing rejection, prosecutor objection, agency delay, user ineligibility, user mistake, change in law, or a user's decision not to proceed after documents have been generated or made available.
8. Court fees, government fees, third-party fees, mailing costs, certified copy fees, background-check fees, notary fees, and attorney fees are non-refundable by LegalEase.
9. If you initiate a chargeback improperly, we may suspend access while the dispute is reviewed.

If a partner organization sponsors, subsidizes, or pays for your access, you are not entitled to a cash refund from LegalEase unless you personally paid LegalEase for the applicable Service. Sponsored or partner-funded access may be subject to program-specific limits.

13. Subscription or Recurring Services

If any Services are offered on a subscription or recurring-fee basis, the billing terms, renewal terms, cancellation method, and renewal price will be disclosed before purchase. You authorize recurring charges until you cancel according to the applicable instructions.

14. Acceptable Use

You agree not to:

1. Use the Services for unlawful, fraudulent, abusive, or harmful purposes.
2. Submit false, misleading, defamatory, or fraudulent information.
3. Impersonate another person or misrepresent your authority.
4. Access another user's account or information without authorization.
5. Attempt to bypass security, authentication, access controls, rate limits, or technical restrictions.
6. Scrape, copy, reverse engineer, overload, disrupt, or interfere with the Services.
7. Upload malware, harmful code, or unlawful content.
8. Use the Services to provide legal advice to others unless you are authorized to do so.
9. Use generated documents for someone else without authorization.
10. Remove proprietary notices from LegalEase materials.
11. Use the Services in a way that violates court rules, professional rules, privacy laws, or third-party rights.

We may investigate and take action against violations, including suspension, termination, refusal of service, preservation of evidence, reporting to authorities, or legal action.

15. User Content

"User Content" means information, responses, messages, uploads, documents, files, and materials you submit to the Services.

You retain ownership of your User Content. You grant LegalEase a limited, non-exclusive, worldwide license to host, store, process, reproduce, display, transmit, format, analyze, and use User Content as necessary to provide, secure, support, improve, and operate the Services; generate documents; communicate with you; comply with law; and enforce these Terms.

You represent that you have the right to provide User Content and that your User Content does not violate law, court orders, confidentiality obligations, privacy rights, intellectual-property rights, or these Terms.

16. LegalEase Content and Intellectual Property

The Services, including software, workflows, prompts, forms, templates, explanations, design, user interface, trademarks, logos, text, graphics, processes, and generated system materials, are owned by LegalEase or its licensors and are protected by intellectual-property laws.

Subject to these Terms, LegalEase grants you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for your own lawful record-relief purposes.

You may use documents generated for you for your own personal filing, record-relief, or self-help purposes. You may not resell, commercialize, copy, publish, scrape, reproduce, or create competing products from LegalEase workflows, templates, systems, or content without written permission.

17. Third-Party Services

The Services may use or link to third-party platforms, courts, agencies, payment processors, hosting providers, authentication providers, AI providers, legal aid providers, attorneys, partner organizations, analytics tools, and other services.

LegalEase is not responsible for third-party websites, services, content, availability, security, privacy practices, fees, errors, or decisions. Your use of third-party services may be governed by their own terms and policies.

18. Disclaimers

To the fullest extent permitted by law, the Services are provided "as is" and "as available."

LegalEase disclaims all warranties, express or implied, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, title, non-infringement, availability, security, and error-free operation.

LegalEase does not warrant that:

1. The Services will meet your needs.
2. The Services will be uninterrupted, secure, or error-free.
3. Any eligibility screening will be accurate.
4. Any generated document will be complete, valid, accepted, or effective.
5. Any court, agency, prosecutor, clerk, employer, landlord, licensing body, or background-check company will act in any particular way.
6. Any information from public records or third-party sources will be accurate or current.
7. Any record-relief outcome will be achieved.

Some jurisdictions do not allow certain disclaimers, so some limitations may not apply to you.

19. Limitation of Liability

To the fullest extent permitted by law, LegalEase and its officers, directors, employees, contractors, affiliates, service providers, licensors, and partners will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost opportunities, lost data, emotional distress, reputational harm, employment consequences, housing consequences, licensing consequences, legal consequences, court consequences, or background-check consequences, even if advised of the possibility of such damages.

To the fullest extent permitted by law, LegalEase's total liability for any claim arising out of or relating to the Services or these Terms will not exceed the greater of:

1. The amount you paid LegalEase for the specific Service giving rise to the claim during the six months before the claim arose; or
2. One hundred dollars.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

20. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless LegalEase and its officers, directors, employees, contractors, affiliates, service providers, licensors, and partners from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

1. Your use or misuse of the Services.
2. Your User Content.
3. Your violation of these Terms.
4. Your violation of law, court rule, or third-party rights.
5. Your filing, submission, use, or modification of generated documents.
6. Your unauthorized use of another person's information.

We reserve the right to control the defense of any matter subject to indemnification, and you agree to cooperate with us.

21. Suspension and Termination

We may suspend, restrict, or terminate your access to the Services at any time if we believe:

1. You violated these Terms.
2. Your use creates legal, security, privacy, operational, or reputational risk.
3. Your account has been compromised.
4. You submitted false or fraudulent information.
5. You misused the Services.
6. We are required to do so by law or court order.
7. We discontinue or modify the Services.

You may stop using the Services at any time. Certain provisions of these Terms will survive termination, including provisions concerning ownership, disclaimers, liability limits, indemnity, dispute resolution, and governing law.

22. Changes to the Services

We may modify, suspend, discontinue, replace, or limit any part of the Services at any time. We are not liable for changes, interruptions, or discontinuation of the Services.

We may update workflows, forms, jurisdiction coverage, eligibility logic, document templates, partner features, pricing, and support options over time.

23. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted with a revised "Last Updated" date. If changes are material, we may provide additional notice by email, website notice, in-app notice, or other reasonable means.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

24. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except where applicable law requires otherwise.

Nothing in these Terms is intended to deprive a consumer of non-waivable rights under the laws of the state where the consumer resides.

25. Informal Dispute Resolution

Before filing a claim, you and LegalEase agree to try to resolve the dispute informally.

To start informal dispute resolution, send a written notice to:

LegalEase

Attn: Legal Disputes

Email: info@legalease.law

Mail: 907 W. Peace Street, Canton, MS 39046

The notice must include your name, contact information, account email, a description of the dispute, the relief requested, and any supporting information.

The parties will attempt in good faith to resolve the dispute for at least 30 days after notice is received.

26. Arbitration Agreement and Class Action Waiver

Please read this section carefully. It may affect your legal rights.

Except for claims that may be brought in small claims court, claims for injunctive relief involving intellectual property or unauthorized access, or claims that cannot legally be arbitrated, you and LegalEase agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration.

The arbitration will be administered by the American Arbitration Association, also known as AAA, under its Consumer Arbitration Rules then in effect, except as modified by these Terms.

The arbitration will be seated in Wilmington, Delaware, in New Castle County. However, to preserve consumer access and fairness, the arbitration may be conducted by video conference, telephone, documents-only submission, or another remote method allowed by the arbitrator, AAA rules, or applicable law. If applicable law requires a different location or procedure for a consumer claim, the required consumer-protective rule will apply.

You and LegalEase agree that disputes will be resolved only on an individual basis and not as a class action, collective action, representative action, private attorney general action, or consolidated proceeding, except where this waiver is prohibited by law.

The arbitrator may award the same individual relief that a court could award, but only for the individual party seeking relief.

You may opt out of this arbitration agreement by sending written notice to info@legalease.law within 30 days after first accepting these Terms. Your opt-out notice must include your name, account email, mailing address, and a clear statement that you opt out of arbitration.

If this arbitration section is found unenforceable in whole or in part, the unenforceable portion will be severed, and the remainder will remain in effect to the fullest extent permitted by law.

27. Venue for Non-Arbitrable Claims

For any claim not subject to arbitration, you and LegalEase agree to the exclusive jurisdiction and venue of the state or federal courts located in New Castle County, Delaware, except where applicable law requires otherwise.

28. Electronic Communications and Signatures

You consent to receive communications from LegalEase electronically, including emails, texts, in-app messages, notices, disclosures, receipts, account alerts, and service updates.

You agree that electronic signatures, clickwrap acceptance, checkbox acceptance, typed names, and similar electronic actions may have the same legal effect as handwritten signatures where permitted by law.

29. Assignment

You may not assign or transfer these Terms or your account without our written consent. LegalEase may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.

30. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

31. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

32. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms presented for specific Services, are the entire agreement between you and LegalEase regarding the Services and replace any prior or contemporaneous agreements on the same subject.

33. Contact

For questions about these Terms, contact:

LegalEase

Attn: Legal

Email: info@legalease.law

Mail: 907 W. Peace Street, Canton, MS 39046